OBJECTIVE
I am seeking a challenging position to expand my knowledge in voice and data communications.
CERTIFICATIONS/TRAINING
ICND, CCNT, Inter-Tel/Mitel 5000 series VOIP server, Avaya IP Office Core Implementation, Avaya IP Office Core Applications and Hardware, Avaya IP Office Data Components, Avaya MultiVantage Software Administration for Technical Associates, Avaya MultiVantage Solutions, Avaya Voice and Attendant Console Installation, Media Gateways, Cabinets, Chassis and Circuit Packs Installation, IP Telephony Installation and Configuration, Avaya MultiVantage Maintenance Strategy and Procedures, Remote Feature Activation (RFA) for Avaya MultiVantage
TECHNICAL SUMMARY
HARDWARE: Cisco, Inter-Tel/Mitel, Avaya, Lucent, NEC, Nortel, DSC, Micom, Kentrox, DEC, N.E.T., Harris, AS/400, Andrews, Bay Networks, Yurie Systems
EXPERIENCE
Dollar Loan Center 2005-2009
Clark County Collection Service
3051 Coleman Street
North Las Vegas, Nevada
National Technology Manager
Maintain all voice and data systems for 52 retail locations and 2 fully staffed collection agencies. Maintain Microsoft Exchange email server with 272 users, Blackberry Enterprise server, UNIX based web server and over 300 PC’s nationwide. Review and approve all vendor agreements. Manage a 3 node VOIP voice and data network with Inter-Tel 5000 Call Processors and dedicated MPLS networks. Configure ACD groups, ARS, LCR to ensure proper network utilization. Set up and control dialer pools for the collection agency using FACS software. Currently control 72 separate T1 circuits as well as a 10mbps fiber connection at my main security hub. Also control all the surveillance units in each retail location that vary from 16 to 48 cameras per location.
Exp@nets / Nexus IS 2002 - 2005
6295 McLeod Drive #15
Las Vegas, Nevada
Senior Technician
Installed and performed MAC work on Avaya, NEC and Cisco voice and data networks. Maintain everything from key systems to PBX environments. Perform site inspections for bid work.
Skylink Networks 1998 - 2002
Type2 Communications
Las Vegas, Nevada
Senior Network Engineer
Implemented and maintained complex Cisco Data networks throughout the Las Vegas area. Provided Data/Voice solutions to many hotels including the Mandalay Bay, MGM Grand, Caesars Palace, Bally’s, Circus Circus, Fiesta Hotel and the Riviera.
ORIX Global Communications, Inc. 1994 - 1998
Las Vegas, Nevada
Senior Network Engineer
Maintained Vegas.com on a SUN OS server. Set up and ran an ISP with Cisco Routers and Lucent dialup servers. Set up a complex long distance network from the US to Mexico City using frame relay and ATM protocols.
Given the opportunity I believe I would be a tremendous asset to your company.
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